CableMod Issues Recall For All 12VHPWR Angled Connectors Including Revised Ones To Prevent GPU Damage

CableMod has recalled its entire 12VHPWR angled connector products including the ones it revised recently to prevent user harm and GPU damage.

The company has issued a statement on its official website, claiming that the CableMod 12VHPWR 90 ̊ and 180 ̊Angled Adapters V1.0 and all CableMod 12VHPWR 90 ̊ and 180 ̊ Angled Adapters V1.1 are "voluntarily" recalled, and has advised consumers to stop using them if they own one. Below is the complete statement:

It has come to our attention that certain CableMod 12VHPWR Angled Adapter V1.1s may be defective. We have since decided to discontinue sales of our angled adapters. We will be conducting a voluntary safety recall for all CableMod 12VHPWR 90 ̊ and 180 ̊Angled Adapters V1.0 and all CableMod 12VHPWR 90 ̊ and 180 ̊ Angled Adapters V1.1 because of the potential risk that the male connector could become loose, overheat, and melt into the GPU.

This recall will apply only to our angled adapters and will not affect our angled cables.

We will be sending out an official notice of, and full details for, our voluntary safety recall in the upcoming days. In the meantime, owners of the CableMod 12VHPWR V1.0 and V1.1 Angled Adapters should STOP USING THEM IMMEDIATELY. Please do not touch the adapters while your system is running. Power down your system and wait until the adapter has had adequate time to cool down before handling.

We apologize for inconveniencing our loyal customers. We hope that you will let us make it up to you in the future.

Your friends at CableMod

The decision comes following several incidents of NVIDIA GeForce RTX 4090 GPUs burning with the CableMod angled adapter equipped. The issue arises as the angled connector becomes loose and is prone to shaking which leads to improper contact between the GPU connector pins and the angled connector itself. This leads to an imbalance of power delivery leading to some pins getting excessively hot, leading to melts that can damage both the GPU and the connector itself.

Since the volume of GPU burns has started to increase drastically, it is evident that a company like CableMod can't cope with covering damages, which is why the recall decision feels like the right one.

If you are using a CableMod angled adapter, we suggest that you stop doing so, or find an alternative. There aren't any viable options in the market right now when it comes to third-party connectors, so we urge readers to follow proper steps when it comes to connecting your GPUs, along with using official cable adapters that come bundled up with power supplies.

News Sources: CableMod, Videocardz